Customer Service Assistant - Part Time - Arun Leisure Centre

Description

Do you want to make a difference within your local community, supporting people to improve their lives through leisure?

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real different to local people’s lives then Freedom Leisure is the place for you!

We are a not-for-profit leisure trust with we have a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From Swimming lessons, to walking football and everything in-between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

As a Customer Service Assistant you will welcome the community into the facility, whether that be a seasoned gym goer or somebody making their first steps into the facility, along with serving hot and cold drinks and food from our café. We strive to provide a warm friendly welcome to all.

Joining part of friendly and supportive team you will be you will build your knowledge of what’s on offer at Arun Leisure Centre so that you can share this with our users. No two days will be the same as you interact with the wide range of centre users, you will also have the opportunity to deliver our catering service from the combined reception café area.

The good thing is that we provide you with full training and great potential for career progression, we have over 100 facilities across England and Wales – many of our staff have built successful careers with us because they love the having a positive impact in their local communities and enjoy the variety that the role provides.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 12 hours per week, Monday - Sunday (rota basis)

Requirements

• To serve the leisure centre’s customers using exceptional customer service skills
• Promote and sell the different products that Freedom Leisure offer.
• To serve customers at all points of sale including refreshments in the Freedom Café area of the site and main entrance reception.
• To greet, help and serve customers in a friendly and enthusiastic manner, providing an excellent level of customer service at all times.
• Experience of serving customers in a face to face environment and dealing with telephone calls.
• Flexible and adaptable and able to deal in a busy, high pressured environment

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.

• Discounted Staff membership (including family members)

• Incremental holidays

• Employee Assistance Programme - 24/7 confidential, independent and professional counselling.

• Company pension

• Various insurance and saving schemes

• Financial advice

• Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)

• All this as well as fully funded training and career progression opportunities in a team working environment

Closing Date: 9th May 2022

Salary: up to £12.21 per hour